We provide a choice of Maintenance Care Packages* for your convenience:
"The Less You See Me the Better" Service
[Silver Service]
$95/hour
For those needing occasional expert help.
Estimated monthly care: 2 hours (during business hours)
Average Response Time: 24 hours
Services include:
Quick Preventative Care (Anti-Virus Update Verification)
Emergency Services (Quick Problem Analysis/Trouble Shooting)
"I've Got Your Back" Service
[Gold Service]
$85/hour
For those requiring periodic service for a couple of computers.
Estimated monthly care: 4 hours (during business hours)
Average Response Time: 12 hours
Services include:
Preventative Care (Anti-Virus/Anti-Spyware Update)
Performance Care (Hard disk Check/Defragmentation)
Emergency Services (Quick Problem Analysis/Trouble Shooting)
Weekly Data Back-Up and Verification
Emergency Data Restore
"No Stress Express" Service
[Platinum Service]
$75/hour
For those needing ongoing service.
Estimated monthly care: 8 hours (available 24 hours)
Average Response Time: 4 hours
Services include:
Preventative Care (Anti-Virus/Anti-Spyware Update)
Performance Care (Hard disk Check/Defragmentation)
Emergency Services (Quick Problem Analysis/Trouble Shooting)
Weekly Data Back-Up and Verification
Emergency Data Restore
Licensing/Update Management (Run the latest legal versions of your software)
Server/Network Administration
Service requiring time in addition to the estimated monthly hours will be billed at the hourly rate corresponding to the service package chosen.
Private Party, Non-Profits and Senior Discount
[Special Service]
$75/hour
Hardware and Software installation
"Getting Started" instruction (Windows, Office)
Problem Solving
Information Transfer (PC to PC)
Back-Up/Restore
Virus Removal
System Optimization (Sytem and Internet Clean-Up)
DSL Setup
Additional Serices:
"Taylor Made"
Preventative Care (Anti-Virus/Anti-Spyware Update)
Performance Care (Hard disk Check/Defragmentation)
Emergency Services (Quick Problem Analysis/Trouble Shooting)
Weekly Data Back-Up and Verification
Emergency Data Restore
Licensing/Update Management (Run the latest legal versions of your software)
Training (Windows, Office)
Web Host Management
Remote Network Mangament
Loan Equipment
Lease Equipment
Equipment Purchasing Advice
Server/Network Administration
Network Documenting
Ask about our in-site evaluation of your current network.